D365 Finance & Operations and Retail · Technical Architect

I'm |

based in Melbourne, Australia.

ABOUT ME

Get to Know Me

Know Me More

I'm Anas Ayub, a D365 F&O Technical Architect based in Melbourne.

Over a decade in the Dynamics AX/D365 ecosystem — including a year in leather and shoe manufacturing that gave me ground-level insight into the business processes ERP systems are built to support, and nine years since architecting and building the systems themselves.

My focus is the full lifecycle of enterprise D365 solutions: technical gap analysis, solution architecture, and hands-on delivery across Finance, Supply Chain, and Retail (MPOS and Store Commerce). I work at expert level with Lifecycle Services (LCS), Git/GitHub-based ALM, and Power Platform — and increasingly with Copilot Studio and Dataverse to bring AI-driven automation into traditional ERP workflows.

I'm comfortable being the technical voice in the room with middle- and senior-management stakeholders, and I've consistently led development teams — including offshore teams — translating business requirements into technical direction that holds up through F&O upgrade cycles.

Contact Me
LocationMelbourne, Australia
Current RoleSenior Lead & Technical Architect – D365 F&O & Commerce
EducationMSCS
CertificationsMB-500 · PL-400
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Years in D365

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Enterprise Roles

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Key Projects

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Certifications

EXPERTISE

What I Bring

Core Expertise

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Solution Architecture

Technical gap analysis, current/future-state assessment, solution design authority, F&O upgrade strategy, technical design documentation, and release planning.

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D365 F&O Development

X++, customizations, extensions, data entities, custom workflows, SSRS reporting, Chain of Command patterns, SysOperationFramework batch services.

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Retail & Commerce

D365 Retail (MPOS, Store Commerce), Retail SDK & Commerce SDK, POS transaction tracing, Commerce Scale Unit deployment and troubleshooting.

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Power Platform & AI

Power Apps (Canvas), Power Automate, Dataverse, Copilot Studio with D365 F&O MCP server integration, AI Builder for document intelligence.

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Integration & Cloud

EDI, REST APIs, Azure Functions, Logic Apps, Azure Key Vault, Batch Integrations / Data Management Framework, AIF Services (AX 2012).

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ALM & Delivery Leadership

LCS at expert level, Azure DevOps (TFS & Git), environment management, release governance, offshore team leadership, Microsoft AppSource publishing.

CAREER

Work History

Professional Experience

Jul 2025 – Present

Senior Lead & Technical Architect – D365 F&O

Barhead Solutions (an Akkodis company)

Leading offshore development delivery and setting technical direction for D365 F&O customizations, integrations, and Copilot-based automation — including third-party sales/customer/invoice integrations and an OCR-driven invoice capture solution.

May 2022 – Jun 2025

Principal Consultant – Technical Architect (F&O and Retail)

DXC Technology

Owned technical gap analysis and solution architecture for D365 F&O and Retail (MPOS, Store Commerce) engagements — from custom data entities and workflows through LCS-managed upgrade cycles and third-party integrations via EDI/REST.

May 2019 – Apr 2022

Lead Technical Consultant (D365 F&O)

LITS Services

Led a development team delivering new D365 F&O/Retail functionality and third-party integrations, published applications to Microsoft AppSource, and partnered with presales on solution scoping.

Mar 2016 – Sep 2018

Software Engineer – .NET & AX 2012

INTECH Process Automation

Built AX 2012 customizations and AIF-based integrations between AX and web applications.

Mar 2015 – Mar 2016

Software Engineer – .NET

U.E Pvt Ltd / IT Experts Internationals

Delivered web and database applications using ASP.NET, C#, SQL Server, and SAP Crystal Reports.

Credentials

Certifications

🏅

MB-500

Microsoft Dynamics 365 Finance and Operations Apps Developer

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PL-400

Microsoft Power Platform Developer

PROJECTS

Case Studies

Featured Work

Compliance · Integration

Malaysia E-Invoicing Compliance (MyInvois / IRBM)

Architected and implemented D365 F&O's integration with Malaysia's national e-invoicing platform, including Azure Key Vault certificate configuration and permission architecture to meet government compliance requirements ahead of the IRBM mandate deadline.

AI · Power Platform

Hybrid OCR Invoice Capture Pipeline

Designed a two-stage OCR pipeline (Power Automate feeding an AI Builder GPT prompt) to solve AI Builder's 2-minute processing timeout on large invoice documents — with a vendor-level configuration gate controlling which vendors route through automated capture.

Copilot Studio · MCP

Copilot Studio Vendor Onboarding Agent

Built a Copilot Studio agent for vendor data capture that integrates directly with D365 F&O through the Dynamics 365 ERP MCP server — extending conversational AI into core master-data maintenance workflows.

Finance · X++

Automated Payment Settlement Engine

Designed a D365 F&O feature that auto-triggers settlement logic the moment a payment reference is populated on a journal line, built on SysOperationFramework and SpecTransManager — eliminating a manual settlement step across high-volume journal transactions.

Finance · Architecture

Enterprise Bulk Member Refund Platform

Designed a best-practice bulk refund solution from the ground up: SysOperationFramework batch service, dedicated vendor group segregation, DMF-based intake, and payment proposal generation — built after structured discovery with Finance/AP stakeholders.

Retail · Commerce Integration

Third-Party Marketplace Integration via Commerce Scale Unit

Implemented a real-time third-party commerce integration on a Commerce Scale Unit (CSU) deployment, extending the Commerce Runtime (CRT) with custom IRequestHandler/IRequestTriggerHandler pipelines to expose live inventory, pricing, and catalog data to an external marketplace via the Retail Server API. Order injection was handled through a CRT-side webhook listener reconciled into D365 F&O sales orders through the Retail Distribution Schedule, with catalog and price sync driven by async Retail Scheduler jobs against the Channel DB — including CDX conflict handling and P-job/N-job sequencing for multi-store scale-unit topologies.

THINKING

How I Think

Architecture Philosophy

PRINCIPLE 01

Design for the upgrade, not just the go-live

Customizations and extensions are built to survive F&O's continuous update cycle — favoring extensibility patterns over overlayering wherever possible.

PRINCIPLE 02

Integration is an architecture decision, not an afterthought

Whether it's EDI, REST, or batch — the pattern is chosen based on data volume, latency tolerance, and failure recovery. Not convenience.

PRINCIPLE 03

Automate the repeatable; keep humans on the exceptions

From OCR-based invoice capture to Copilot-driven data entry, the goal is removing manual toil from finance teams without losing control or auditability.

PRINCIPLE 04

Documentation is part of the deliverable

Technical design documents and gap analyses are written so the next developer — or the next architect — doesn't have to reverse-engineer the decision.

CONTACT

Reach Out

Let's Connect

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Location

Melbourne, Australia

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